Terms of Service

Last updated: October 3, 2026.

1. Agreement and platform role

By using NeighborJobPro, you agree to these Terms and our Community Guidelines and Professional Standards. If you do not agree, stop using the platform. NeighborJobPro connects members. It is not a contractor, employer, broker, construction manager, insurer, or party to any agreement between members. A listing or badge is not an endorsement or guarantee.

2. Accounts and truthful information

Keep account credentials secure. Use truthful identity, business, service, license, insurance and availability information. Do not impersonate others, misuse another business’s license, misrepresent verification, or evade a suspension. You are responsible for your account activity and content.

3. Before work begins

Members must independently verify licenses, appropriate classifications, insurance, permits, qualifications, scope, total price, written contracts and safety. Confirm current CSLB status and local permit requirements before work begins, even when a platform check was previously performed. Homeowners must select legally qualified providers. Professionals must work within their qualifications and comply with applicable requirements.

4. California construction and professional standards

Our Professional Standards & California License Rules apply to listings, advertisements, quotes, bids and acceptance of work. Construction costing $1,000 or more in total, involving employee labor, or requiring a permit requires appropriate licensing under CSLB guidance. Our platform additionally restricts structural, safety-critical and regulated trades regardless of price. No splitting projects or misleading estimates to evade these rules. Unlicensed advertisements must clearly state that the provider is not licensed and are limited to qualifying minor work.

5. Prohibited activity

No illegal services, unlicensed restricted construction work, deceptive prices, hidden charges, fraud, stolen goods, drugs, weapons, sexual services, pornography, sexual exploitation, hate, harassment, threats, or unsafe work. Do not publish private information without permission, infringe intellectual property, spam, or bypass safety and access controls.

6. Content and reporting

You retain ownership of your content and grant NeighborJobPro permission to store, display and distribute it to operate the platform. Post only content you have the right to share. Report suspected unlicensed or unsafe work through Report listing or email us. Reports are allegations, not findings. Automated checks and user reports do not detect every violation.

7. Payments, contracts and disputes

Payments and contracts are directly between homeowners and professionals. Members set scope, prices, payment schedules, cancellation and dispute terms subject to law. NeighborJobPro does not guarantee work, payment, availability, quality, permits or outcomes. Resolve project disputes with the other member or appropriate authorities. Never assume a message or listing constitutes a valid construction contract.

8. Enforcement and account actions

NeighborJobPro may review reports, request supporting documents, restrict features, remove listings, suspend accounts or terminate access for violations, safety concerns or legal obligations. Contact us to request review of an enforcement decision. Preserve relevant records. Account deletion may require identity verification and a secure deletion process; some records may need lawful retention. Available deletion features are described in Settings.

9. Service availability and responsibility

The service is provided as available. We may correct errors, change features, or interrupt service. To the extent permitted by law, NeighborJobPro disclaims warranties and responsibility for member conduct, work and transactions. These terms do not exclude nonwaivable rights or liability that cannot lawfully be excluded.

10. California governing law

California law governs these Terms, without applying conflict-of-law rules, except where applicable federal law or mandatory consumer protections require otherwise. Disputes may be brought in a court with lawful jurisdiction. These Terms do not impose mandatory arbitration or waive statutory rights.

11. Changes, legal compliance and contact

Material changes will be posted with an updated date. These platform rules do not replace legal advice. Members must comply with applicable federal, state, and local law.

Contact: contactjobneighbor@gmail.com.