Privacy Policy

Last updated: October 3, 2026.

NeighborJobPro helps neighbors, homeowners and local professionals connect. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you. By using NeighborJobPro, you agree to this Policy and our Terms of Service.

1. Information we collect

We collect information you provide when you create or use an account, such as your name, email address, profile photo, city, bio, specialties, work photos, and the content you choose to publish. This may include posts, comments, reactions, saved items, job requests, professional listings, messages, photos, videos, reports, and information you provide when contacting us.

We also collect information generated by use of the service, including account identifiers, sign-in and session information, notification and message status, device and browser information, IP-address-derived general location, activity related to posts and listings, and records needed to protect the service, investigate reports, and prevent abuse.

Please do not post confidential information, government identification numbers, financial account information, passwords, precise home access codes, or another person’s private information.

2. How we use information

We use information to operate and improve NeighborJobPro; create and display profiles, posts, listings and messages; connect members; provide support; send service-related notices; personalize language and settings; detect spam, fraud, unsafe activity and violations; enforce our rules; and comply with legal obligations.

Public profile information and anything you post publicly can be seen by visitors and may be copied, shared, or indexed by others. Your private messages are intended for the participants in that conversation, subject to our safety, legal, and enforcement responsibilities.

3. When we share information

We do not sell personal information for money. We do not use personal information for cross-context behavioral advertising.

We share information only as needed: with the people you choose to interact with; with vendors that help us provide hosting, authentication, database, storage, security, email, and support services; when required by law or a valid legal request; to protect rights, safety, and the integrity of the platform; or as part of a merger, financing, acquisition, or sale of assets. Service providers may use information only to provide services for NeighborJobPro, subject to applicable agreements and law.

4. Your choices and account controls

You can review and update certain profile information in Settings. You control what you post, who you message, and whether to upload optional photos or videos. You may request account deletion through Settings or by emailing us. Deleting an account does not necessarily remove content that other members already copied, shared, or used outside NeighborJobPro.

We may retain limited information after deletion when reasonably necessary for security, fraud prevention, dispute resolution, enforcing agreements, backups, legal compliance, or other lawful purposes. We will not use retained information for a new unrelated purpose.

5. California privacy rights

California residents may have rights to know, access, correct, or delete certain personal information, and to receive information about our privacy practices. You may request to exercise these rights by emailing contactjobneighbor@gmail.com with the subject line “California Privacy Request.” Please state the right you want to exercise and provide enough information for us to verify your request. We may need to confirm ownership of the account before acting. Authorized agents may submit a request with proof of authorization and verification.

We will not discriminate against you for exercising privacy rights. NeighborJobPro does not sell or share personal information as those terms are used in the California Consumer Privacy Act. We do not knowingly sell or share personal information of people under 16.

6. Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No internet service, storage system, or transmission is completely secure. Protect your password, do not send sensitive information through public posts or messages, and contact us promptly if you believe your account was compromised.

7. Children

NeighborJobPro is not directed to children under 13. Do not create an account or submit personal information if you are under 13. If you believe a child has provided personal information without appropriate permission, contact us so we can take appropriate action.

8. External links and member transactions

NeighborJobPro may link to third-party websites or services. Their privacy practices are governed by their own policies. Agreements, payments, and work arrangements between homeowners and professionals are made directly between those members. NeighborJobPro is not responsible for the privacy practices of another member or third party.

9. Changes to this Policy

We may update this Policy as NeighborJobPro grows or as laws and our practices change. We will post the updated version here and revise the “Last updated” date. If a change is material, we may provide additional notice through the service or by email when appropriate.

10. Contact us

Questions, privacy requests, or concerns: contactjobneighbor@gmail.com.